Store Policy

Welcome to our Online Bookstore! We are thrilled to have you with us. Below, you will find our store policies designed to ensure a seamless and enjoyable shopping experience. Please take a moment to familiarize yourself with these policies.

 

1. Ordering Process

- Browse our extensive collection of books.

- Select the books you wish to purchase and add them to your cart.

- Complete your order by providing billing and shipping information.

- You will receive an order confirmation via email once the transaction is successful.

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2. Payment Methods

- We accept major credit cards, Net banking, and payment wallets.

- All payments are secure and encrypted for your protection.

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3. Shipping and Delivery

- Shipping fees are calculated based on your location and the size of your order.

- Standard delivery times are 3-5 business days within the country and 7-14 days internationally.

- Expedited shipping options are available at an additional cost.

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4. Cancellations and Modifications

- Orders can be canceled or modified within 24 hours of placing the order.

- Please contact our customer service team promptly for any changes to your order.

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5. Returns and Refunds

- Returns are accepted within 30 days of receipt for a full refund or store credit.

- Books must be in their original, undamaged condition.

- Refunds will be processed to the original method of payment within 7 business days of receiving the returned item.

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6. Privacy and Security

- We are committed to protecting your personal information.

- Your data is securely stored and never shared with third parties.

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7. Customer Support

- Our customer service team is available to assist you with any queries or issues.

- Contact us via email or phone.

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8. Special Offers and Promotions

- Subscribe to our newsletter for exclusive deals and updates.

- Follow us on social media for special promotions and book recommendations.

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9. Feedback and Suggestions

- We value your feedback and suggestions to improve our services.

- Feel free to contact us with your thoughts and ideas.

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Thank you for choosing our Online Bookstore. Happy reading!

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